Forward Deployed Lead Engineer – Robotics Operation System

Role Overview

Forward Deployed Engineers for the Robot Operation System work at the intersection of cloud infrastructure and robotic systems. You will design, develop, deploy, and maintain edge-connected applications that integrate robots, shelves, and vision systems with our core cloud backend platform. The role bridges software engineering and field deployment to secure reliability and scalability across the robot operation stack—spanning cloud APIs to Jetson-based devices running ROS and C++ systems—while partnering with backend engineers, robotics engineers, and field operation teams.

Team & Platform Context

We develop using C# (.NET) for both backend and edge communication services to ensure unified development across systems. Robots run ROS/C++ on NVIDIA Jetson AGX devices and connect to cloud services through gRPC and MQTT. You will work across this stack—implementing backend agents, on-device services, and deployment pipelines with Ansible and Docker—to deliver seamless cloud-to-edge operations.

The Challenge: Software Meets Hardware

• Because our software applications (spanning both frontend and backend) serve as the direct interface for end-users, we face a constant stream of diverse and evolving requirements. You will work in a unique environment where software speed meets hardware reality:
• Bridging the Cycle Gap: Hardware and Automation development cycles are inherently longer than pure software. You will often need to devise creative software workarounds to mitigate hardware issues or implement "virtual" features to validate business value before hardware is ready.
• Elevating Engineering Standards: While teams in other specialized domains are experts in their fields, they may be less familiar with modern SaaS practices or non-functional requirements (NFRs). You will act as a bridge, supporting other teams with general software development know-how and ensuring the overall system is robust and scalable.

This role requires more than just coding; it demands the flexibility to navigate constraints and the leadership to raise the bar for software engineering across the organization.

Company-Wide Tech Stack

• Frontend: TypeScript, React, C#, Blazor, (Tailwind, shadcn)
• Backend: .NET
• Cloud Infra: Terraform, Azure, Kubernetes
• Data Stores: PostgreSQL, MongoDB, Redis
• IoT/Edge: .NET, C++, Python, ROS, NVIDIA Jetson AGX, IoT boards
• CI/CD: GitHub Actions, SonarQube, Ansible

Key Responsibilities