Onboarding Intern - 6 month internship

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------

As our Employee Onboarding Intern will make sure all employees are welcomed to Qonto and set up for success in their new roles. You will join our Talent and Culture team within our Human Resources department and report directly to Olivia, our Knowledge and Learning Lead.

👩‍💻🧑‍💻 As an Employee Onboarding Intern, you will

• Take part in the organization of our bi-weekly onboarding sessions.
• Ensure the smooth running of the onboarding sessions and accompany the new joiners throughout their onboarding journey.
• Suggest and implement improvements that will create an amazing employee experience.
• Continuously improve our internal documentation to ensure new joiners understand our standards.

🤝 Know your future manager

Your manager will be Olivia, and she will be guiding you in your role and ensuring you feel at ease at Qonto. Olivia joined Qonto as our Senior Onboarding Manager in January 2022 after having worked in general HR, L&D, recruitment, and project management in a luxury retail brand. Apart from her HR experience, Olivia also brings a lot of value to Qonto thanks to a variety of different experiences, from events to teaching.

In your team will also be Lara, who will also guide and mentor you during your internship at Qonto. Lara, who started at Qonto as an Onboarding Intern is now an Onboarding Specialist that brings expertise in streamlining onboarding processes and enhancing new joiners experience. Her journey through Qonto has equipped her with deep insights into the company culture and operations, enabling her to mentor interns and foster a welcoming environment.

🤔 What you can expect as an intern/Apprentice

• Contribute to the development and improvement of the onboarding program in terms of tools, content, and overall new joiner experience
• You will work in a fast-paced environment with a strong focus on quality
• Participate in cross-functional collaboration with process stakeholders (such as IT, office manager & the presenters) along with all departments and be their key point of contact
• Gain insight into an HR department within a European unicorn

🏅About You

• People-oriented mindset: You have empathy and want to make decisions in people’s best interest
• Rigorous and organized: You have well-honed organizational skills, with the capability of thinking ahead
• Dynamic: You are a fast learner and like to solve any problem that pops up
• Communication: You have strong interpersonal and communication skills, both oral and written
• Teamwork: You are willing to work with teams within different departments
• Languages: You speak English fluently. Any other European language is a plus (French, Spanish, German, Italian)