Promoter Coordinator

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Promoter Coordinator plays a vital operational role within the South Africa Go to Market team, supporting the effective deployment, administration, and day-to-day coordination of Brand Ambassadors (BAs) across PayJoy’s retail and kiosk network. Reporting to the National Sales Manager, this role bridges field execution and management oversight by ensuring promoter records are accurate, onboarding is completed on time, performance is monitored, and first-level issues are resolved efficiently. The Promoter Coordinator enables the sales team to operate at scale by providing structured administrative and operational support that drives BA productivity and compliance.