LGC Case Mgt & Affiliate Coordinator

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

This role is for a South African employee with strong interpersonal, communications, and administrative coordination skills, to support Lyra International's Global Connect Affiliate & Case Mgt Teams. The coordinator will support the Management team and a team of Consultants servicing Care within LGC and associated Clinical Services, with administrative and service coordination duties in the operational delivery of Care to Lyra’s global customers and the direct affiliate network that supports this. Location: This is a remote role, and employees need to be able to ensure their own strong and reliable power and Wi-Fi connection as these are vital for remote work. The expectation is for employees to have a Smart phoneto enable remote work. Hours: Standard SA hours 8am to 5pm Flexibility: Although this is typically a 5 day, 8 hours a day role, due to the nature of the work, this role  requires  flexibility  at  times.  The  person  needs  to  be  flexible  about  supporting meetings outside of the standard working shift due to also forming part of a global team.