Onboarding Program Manager

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.

Why is this role important to Field Nation?The Onboarding Program Manager plays a critical role in driving the successful onboarding, activation, and long-term marketplace readiness of High Value Providers (HVPs) and Service Companies (SCs) on the Field Nation platform. This role is responsible for designing, managing, and continuously improving scalable onboarding programs that align provider business goals with Field Nation’s marketplace capabilities and operational standards. As a strategic operational partner across teams, you will ensure providers are successfully activated, educated, engaged, and operationally prepared to succeed within the marketplace. The role combines program management, operational strategy, workflow design, and data analysis to improve onboarding efficiency and provider experience at scale.