Branch Manager

Branch Manager — Southwest Houston

• We are an established regional provider in the fast-paced light industrial and warehouse staffing sector. As our new Branch Manager, you will take full operational ownership of our Southwest Houston market. This is a hands-on leadership role where you will drive business development, oversee localized recruiting operations, mentor internal staff, and manage overall branch profitability. If you are a bilingual, results-oriented professional who thrives in a high-urgency culture and excels at building strong client partnerships, this role offers a prime opportunity to expand market share and lead a dedicated team from the front.
• Responsibilities:
• Branch Operations & Cultural Leadership
• Drive Performance: Lead and optimize daily branch operations to consistently achieve performance, revenue, and profitability targets.
• Build Great Teams: Hire, train, coach, and mentor internal branch staff, fostering a culture centered around accountability, teamwork, and client service excellence.
• Own the Metrics: Establish performance expectations and monitor core branch KPIs, including recruiting activity, order fulfillment, payroll accuracy, and employee turnover.
• Client Development & Market Growth
• Expand Market Share: Target new business opportunities and identify ways to expand our presence within current accounts.
• Consultative Site Visits: Conduct regular on-site visits across active, inactive, and prospective client accounts.
• Service Escalation: Act as the primary escalation point for client concerns, partnering with operations and support teams to deliver exceptional customer experiences.
• Recruiting Excellence & Talent Pipelines
• Secure the Workforce: Oversee the full recruiting lifecycle—interviewing, screening, and matching qualified field employees to client needs rapidly.
• Pipeline Management: Monitor localized workforce planning and staffing strategies to ensure robust candidate pipelines.
• Flawless Onboarding: Ensure high-touch field employee processes—orientation, arrival calls, first-day check-ins, and consistent quality assurance follow-ups—are executed perfectly.
• Financial & Risk Compliance
• P&L Integrity: Monitor branch operational expenses, labor costs, gross margins, and overtime to maximize profitability.
• Safety First: Execute workplace risk-management programs, conduct safety-focused client facility visits, and partner with clients to mitigate risk exposure and prevent industrial accidents.
• Tech Efficiency: Leverage specialized staffing technology and reporting systems to maintain impeccable electronic data records and boost operational speed.
• Who You Are
• A Fast-Paced Leader: Strong sense of urgency, ability to pivot between priorities, and continuous-improvement mindset.
• Bilingual Communicator: Fully fluent in English and Spanish to connect with clients, leadership, and a diverse workforce in the field.
• An Industry Expert: Understand operational dynamics of warehouse or manufacturing environments and partner effectively with client operations managers.
• Mobile & Active: Comfortable splitting time between an office and industrial/warehouse floors.
• Qualifications Required:
• Fully bilingual (English/Spanish).
• High School Diploma or GED.
• Minimum 2 years of leadership/management experience in staffing, recruiting, logistics, warehouse, manufacturing, or similar service-based industries.
• Proven experience building and scaling teams in a high-urgency, metrics-driven environment.
• Proficiency with Microsoft Office and staffing/recruiting technology tracking systems.
• Reliable transportation, a valid driver's license, and active auto insurance for regular local travel.
• Preferred:
• Bachelor's Degree.
• Strong background in business development and outside sales.
• Direct experience managing branch P&L, operational margins, and collections.
• Why Join Us
• Lead a hands-on branch role with growth opportunity in a dynamic, metrics-driven environment.
• Work closely with a diverse workforce and build long-term client partnerships.
• Competitive compensation and focus on professional development.

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