Scheduling Coordinator

Kind Behavioral Health (KBH) is a leading provider of Applied Behavior Analysis (ABA) services, dedicated to improving the lives of children with autism spectrum disorder (ASD). Our mission is to deliver high-quality, individualized treatment that fosters independence, enhances quality of life, and produces exceptional clinical outcomes. At KBH, we embrace a culture where we THINK BIG, HAVE FUN, DO GOOD, and BE KIND.

About the Role:

As a rapidly growing organization, we are looking for a Scheduling Coordinator full-time (typically 8am-5pm ET schedule, with flex to occasionally offer coverage for a 6am-3pm schedule when needed) to manage client and provider rescheduling needs, which helps optimize the utilization of our clinician availability. The Scheduling Coordinator will ensure accurate usage of billable and non-billable codes, identify trends with clinician and family cancellations, and optimize meeting the medical recommendation of service hours through proactive rescheduling. The ideal candidate will be detail oriented and confident in navigating time-sensitive conversations with current families and clinicians to ensure the continuity of client care through same day and future rescheduling across multiple locations.