Strategic Account Manager - Data Measurement and ROI Strategy

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Principal Account Manager, Measurement & ROI Strategy is a high-impact, client-facing role situated within the Account Management organization. Acting as a critical bridge between data infrastructure and commercial strategy.

This role is designed for a strategic translator who can stand in front of executive-level clients to command a room, while possessing the deep technical acumen to independently extract data and architect measurement frameworks. Positioned at the intersection of product capability and commercial execution, the individual will collaborate with Product Engineering to define data requirements, partner with Product Marketing to benchmark methodologies, and ultimately deliver compelling, data-driven ROI narratives that protect and expand bookings and