Product Manager, Internal Systems

What Do We Do?

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can actually trust, and applying the smartest AI in the industry, Triple Whale turns fragmented data into clear insights and actionable recommendations. That intelligence can then be put to work through AI agents and automations that generate creative assets, take action across marketing channels, and make every tool in their stack smarter and more effective.

More than 50,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at a scale that would be impossible manually.

Why Triple Whale Needs You:

Triple Whale’s internal systems sit at the intersection of product, finance, sales, RevOps, marketing, and engineering. They power how we package, price, bill, credit, sync, report on, and communicate with our customers.

As Triple Whale grows, these systems need to become more accurate, scalable, and strategically owned. We need someone who can understand the business workflows behind billing and revenue data, translate them into clear product requirements, and help the engineering team build systems that serve the company long term.

You’ll own the roadmap for billing and revenue systems across credits, pricing and packaging, HubSpot syncing, customer data, and related internal workflows. You’ll work closely with Finance, Sales, RevOps, Marketing, and Engineering to make sure our systems are not just reacting to requests, but supporting the way the business needs to scale.

What You'll Do:

• Internal Systems Roadmap Own the roadmap for billing, credits, pricing and packaging, HubSpot sync, customer data, and related business systems.
• Business Requirements and Alignment Translate Finance, Sales, RevOps, Marketing, and leadership needs into clear product requirements for engineering.
• Data Accuracy and Trust Improve the accuracy, consistency, and usability of billing, customer, pricing, and revenue data across internal systems.
• Pricing and Packaging Enablement Help Triple Whale support pricing and packaging changes in a scalable way, reducing one-off builds and manual operational work.
• HubSpot and Customer Data Strategy Partner with internal teams to define how customer and revenue data should flow between HubSpot, billing systems, internal databases, and reporting workflows.
• Operational Scalability Move the billing team from reactive request fulfillment toward a more proactive, strategic operating model.
• Cross-Functional Execution Partner with Finance, RevOps, Sales, Marketing, Engineering, and Data to make sure business-critical systems are built with the right context and long-term design.

What You'll Bring:

• Ability to work from our Jerusalem office (located in the Central Bus Station next to the train) 2 times a week (Monday & Wednesday) is required
• High level of English (spoken and written); Hebrew a plus
• 4+ years of PM, business systems, revenue operations, billing, finance systems, or internal tools experience.
• Strong understanding of business workflows across Finance, Sales, RevOps, and customer operations.
• Excellent product judgment around when to build, when to simplify, and when to push for a better process before engineering work begins.
• Ability to translate ambiguous business needs into clear product requirements and roadmap priorities.
• Comfort working with engineering teams on internal platforms, billing systems, CRM integrations, and customer data workflows.
• Strong communication skills and the ability to align senior stakeholders across business and technical teams.
• High ownership, operational rigor, and attention to detail in systems where accuracy matters.

Bonus points if you bring:

• Experience with SaaS billing, subscriptions, credits, invoicing, contracts, or revenue operations.
• Familiarity with HubSpot, Salesforce, Stripe, Chargebee, NetSuite, or similar revenue systems.
• Experience supporting pricing and packaging changes in a SaaS business.
• Comfort with customer data models, CRM syncs, lifecycle data, or internal business databases.
• Experience working closely with Finance, RevOps, Sales Ops, or GTM leadership.
• Basic SQL or data analysis comfort to investigate discrepancies and validate business logic.
• Experience building internal tools or workflows for high-growth SaaS companies.

Who Succeeds at Triple Whale:

At Triple Whale, you’ll support and collaborate with a world-class product & engineering team that ships quickly and holds a high standard for excellence. We operate in a fast-paced, dynamic environment where ownership, accountability, and execution matter.

This role is a great fit for someone who thrives in an environment that values speed without compromising on quality, and who enjoys taking full ownership of their work end to end. If you are curious by nature, demonstrate strong entrepreneurial thinking, are not afraid to ask questions, and know how to navigate ambiguity while moving quickly, you will do well at Triple Whale.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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