Human Resource Generalist

Position Summary    

The HR Generalist at SRS Acquiom is a central force behind employee experience and the operational integrity of our Human Resources team. This role lives at the intersection of precision, service, and pace, where details matter, timelines are real, and the work directly impacts employees across the business. 

At SRSA, the HR Generalist is trusted with meaningful responsibility early on and is expected (and supported) to grow quickly into full ownership of their work, operating with confidence, sound judgment, and a deep sense of personal and professional accountability.

On the SRSA HR team, this role is for someone who takes pride in tackling complexity rather than avoiding it. The work is fast-moving, the growth is real, and priorities can shift with the business - but the expectation is steady execution, clear thinking, and calm follow-through. The HR Generalist is someone teammates rely on to bring structure to motion, order to ambiguity, and consistency to critical processes that each of our employees depends on.

This role is also deeply people-facing. The HR Generalist becomes a familiar, trusted presence for employees navigating everything from their first-day orientation to major life events and benefits decisions. 

The standard is simple and high: employees should feel supported, informed, and well cared for every time. Strong relationships, thoughtful communication, and genuine service orientation are not “nice-to-haves” here; they are central to the effectiveness and impact of our team.

Success in this role means being an operational partner who strengthens the team through reliability, judgment, and ownership. The HR Generalist helps set the rhythm for the HR function, keeping work moving, details tight, systems clean, and the employee experience strong as we continue to grow.

Salary: The salary range for this position is between $75k and $85k, depending on experience level.
Location: This role follows a hybrid schedule based in Denver, Colorado - On-site work four days per week required. 

Primary Responsibilities    

Employee Benefits:

• Support the administration of health, dental, vision, retirement, life insurance, wellness programs, and more with a high level of accuracy and operational rigor
• Deliver a high-touch, supportive experience for employees navigating benefits enrollment, life events, and coverage changes
• Ensure employees feel informed, supported, and confident throughout benefits-related processes by providing timely, clear, and responsive guidance
• Execute benefits transactions and changes with precision while maintaining audit-ready records across HR and vendor systems
• Anticipate and proactively resolve benefits-related issues before they impact employees or payroll
• Maintain high reliability in managing sensitive, time-bound, and confidential benefits data
• Partner with benefits vendors and internal stakeholders to coordinate issue resolution and ongoing administration
• Support annual open enrollment, including system configuration, vendor coordination, employee communications, and rollout of new benefit offerings with speed and accuracy
• Support the administration, tracking, and coordination of employee leaves of absence, including medical, family, and other statutory or company-supported leaves, ensuring accuracy, compliance, and a high-touch employee experience

Operations:

• Anticipate and proactively resolve employee-facing or system-related issues before they escalate or disrupt operations
• Execute high-volume, deadline-driven HR transactions with speed, accuracy, and minimal rework
• Demonstrates the ability to assess priorities, determine next best actions, and move work forward independently
• Maintain steady, organized execution during periods of rapid change, competing priorities, and business growth
• Manage complex HR workflows with precision while maintaining audit-ready records across systems and documentation
• Identify process gaps or inefficiencies and partner with stakeholders to improve execution and scalability, while keeping the waterfall impacts top of mind
• Demonstrate full ownership of assigned responsibilities and accountability for outcomes, not task completion
• Maintain consistent reliability in handling sensitive, confidential, or time-bound employee and business matters

Employee Experience 

• Deliver a high-touch, supportive employee experience in a fast-paced environment
• Ensure employees feel informed, supported, and cared for throughout onboarding, benefits administration, and lifecycle processes
• Provide timely, responsive follow-through on employee questions, issues, and urgent requests
• Build strong working relationships across employees, peers, and business partners through professional, service-oriented communication

Collaboration and HR Team Impact 

• Partner closely with Recruiting, HR partners, office operations, and business leaders to support team momentum during periods of high-volume or high-pressure 
• Serve as an organization-wide trusted operational partner known for reliability, sound judgment, and timely follow-through
• Contribute consistently to team stability, efficiency, and execution excellence across HR operations and projects

 Required Qualifications & Skills  

• 2–3 years of HR experience required 
• HRIS administration experience required; Workday strongly preferred 
• Strong comfort with technology and business tools, including Microsoft Office 
• Proven ability to execute sometimes high-volume, highly deadline-driven work with accuracy and urgency 
• Proven experience in handling HIGHLY confidential information with discretion, tact, and the utmost professionalism
• Sound independent judgment with the ability to prioritize and take action without micromanagement 
• Demonstrated ownership, accountability, and follow-through on responsibilities and outcomes
• Ability to remain steady, organized, and solutions-focused during periods of change or competing priorities 
• High reliability in managing sensitive, critical, and/or time-bound work 
• High level of accuracy in managing data across HR systems, benefits platforms, and documentation
• Ability to manage complex workflows and coordinate multiple stakeholders with audit-ready precision 
• Strong process intuition with the ability to identify inefficiencies and improve execution
• Reliable and consistent emotional regulation under pressure
• Demonstrated ability to anticipate risks and resolve issues before they impact employees or systems 
• Demonstrated ability to deliver a high-touch, supportive employee experience in fast-paced environments 
• Strong interpersonal skills, including the ability to facilitate orientations and training sessions 
• Consistently responsive, reliable follow-through on questions and time-sensitive requests 
• Strong relationship builder across employees, peers, and business partners
• Track record of being a trusted operational partner
• Strong partnership mindset and ability to support team momentum during high-pressure periods 
• High confidence in judgment and execution  
• Warm, professional communication style paired with operational rigor 
• Strong intrinsic motivation, pride in work quality, and attention to detail
• Desire to learn and grow in the field of Human Resources 
• Ability to navigate and thrive in ambiguity 
• Strong sense of empathy and customer focus 
• Self-motivated
• Intellectually curious 
• Highly collaborative and operates with a spirit of partnership 
• Passionate about efficient, scalable business processes

Desired Characteristics    

• PHR/SPHR preferred 

Physical Requirements/Special Demands    

• Must be available to work standard business hours and occasional nights/weekends
• Must be able to lift up to 30 lbs
• Must be willing and able to work in a hybrid environment with a physical presence in our Downtown Denver office 4 days a week
  
  

**We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process.**

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This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.   

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.