Client Development and Partnerships Manager

THE ROLE

The role is key in driving client growth and revenue generation across categories for Sotheby’s Italy. It combines
client development, project management and growth execution, leveraging targeted events, experiences,
partnerships and data‑driven initiatives to acquire new clients, deepen existing relationships and unlock
incremental revenue opportunities. The role works closely with local Senior Leaders to leverage tailored events,
experiences and partnerships to drive client engagement and business outcomes, while supporting the execution
of the regional growth strategy for Italy

RESPONSIBILITIES

• Regional Strategy and Client Development
• Drive client acquisition and development initiatives aligned with Italy’s cross‑category growth priorities, including Modern & Contemporary Art, Jewels, single‑owner collections and Private Sales.
• Leverage internal client databases to unlock under‑activated opportunities and support proactive client outreach.
• Support the sourcing pipeline through targeted client engagement initiatives, Private Selling Exhibitions and curated experiences, in close collaboration with Senior Specialists.
• Events, Partnerships & Non-Auction Revenue
• Design and oversee client‑driven programme of events and experiences, with a clear focus on business impact such as Private Sales, new client acquisition and cross‑category opportunities.
• Lead the activation strategy of Palazzo Serbelloni beyond auctions, supporting growth ambitions in the context of the 12‑year lease renewal.
• Develop and implement non‑auction initiatives generating incremental revenue, including activating the Gallery outside the auction season.
• Assess potential opportunities for Private Selling Exhibitions and coordinate their execution, where appropriate.
• Build, manage and expand strategic partnerships and collaborations, identifying additional relevant partners aligned with Italy’s growth objectives.
• Leverage key fairs to reinforce local presence, sourcing and client cultivation.
• Develop initiatives aimed at engaging the next generation of buyers and emerging collectors.
• Client Data & Insights
• Exploit client data to expand and deepen the Italian client base, identify new client segments and support proactive outreach strategies.
• Work closely with global client strategy teams to ensure alignment, consistency and best-practice sharing.
• Track and report on key client-related KPIs, including new client acquisition, client reactivation, Private Sales contribution and non-auction revenue.
• Marketing Enablement
• Coordinate the local execution of marketing initiatives for Italy, acting as a relay with global and central marketing teams.
• Ensure marketing content and campaigns effectively support Italy’s growth objectives, with a particular focus on Private Sales, events, partnerships and client acquisition

IDEAL EXPERIENCE & COMPETENCIES

This is a growth‑driven and multifaceted role, suited to a hands‑on, experienced professional with ideally 6+ years
of relevant experience in revenue growth, client development and project leadership within a high‑touch, art and
luxury, client‑centric environment.

The role requires a high‑impact, versatile profile able to contribute to regional strategy and priority initiatives, while
also driving execution end‑to‑end. It calls for someone who can operate with a high degree of autonomy and
accountability, manage complex projects, and translate initiatives into tangible business outcomes without
extensive oversight.

• Bachelor’s Degree in Art or equivalent experience, with expert knowledge of the market.
• Excellent organizational abilities, and a keen eye for detail.
• Solid understanding of the auction process and budget reporting.
• Fluency in both written and spoken English and Italian; fluency in French or another European language is a plus.
• Ability to work within a demanding environment, with flexibility in managing a diverse range of tasks.
• Outstanding interpersonal and communication skills, both written and verbal.
• Commitment to delivering exemplary client service.
• Strong time management skills, able to prioritize effectively.
• Proven ability to meet deadlines and maintain excellent organizational skills.
• Proficient in numeracy and computer literacy.
• Self-motivated, with a strong desire to learn and grow professionally.
• Strong ability to identify and drive growth opportunities.