IT Intern

Rfsmart

We exist to transform our customers and change lives, providing an ERP-integrated shipping solution that automates warehouse shipping operations for maximum efficiency and cost optimization.

Jacksonville, Florida, United States Posted 24d ago shippingerpwarehouse

Apply directly →

Service Delivery Support Engineer Intern - Fall 2026

US East Office (Jacksonville, FL)

We exist to transform our customers and change lives

Who We’re Looking For

The Corporate IT Service Delivery Support Engineer Intern is responsible for providing technical assistance and support to internal employees at RF-SMART. This role involves diagnosing and resolving hardware, software, and network issues, responding to user inquiries, and ensuring IT-related problems are addressed in a timely and efficient manner.

Details of the Program:

Duration: 8/17/2026 - 12/11/2026
Hours: 20-25 hours/week
Pay: $20 per hour

What You Bring:

Strong written and verbal communication skills
Strong customer service acumen
An excitement/passion for technology
An end user-focused approach

What You'll Do:

Provide first-line technical support to employees across corporate IT systems, including endpoint management, asset management, identity and access, productivity and collaboration, and conference room AV
Triage and resolve tickets through the ITSM platform
Maintain knowledge base documentation
Execute onboarding, offboarding, and equipment provisioning workflows
Perform identity and access management tasks including user account lifecycle and password resets
Provision and deploy end-user equipment; support conference room setup
Escalate complex issues to senior team members while building independent diagnostic skills
Perform technical work under close supervision while building hands-on fluency across the platform stack

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

A Word From Our CEO - Watch Now

Posted by Rfsmart on their own careers page — you apply directly, no recruiter in between. View original / apply →