General Finance Analyst IV

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

India Hybrid: Bangalore

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Bengaluru (2 to 3 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

The Opportunity

We are seeking a skilled and dynamic Adaptive Resource with a unique blend of technical mastery in Workday Adaptive Planning and an understanding of Financial Planning &Analysis (FP&A). In this role, you will be the backbone of our financial modeling architecture, responsible for designing, building, and optimizing complex Adaptive models while directly supporting the FP&A team in driving strategic business insights.

The ideal candidate has 5 to 10 years of hands-on experience and can seamlessly bridge the gap between complex data systems and corporate financial strategy.

Key Responsibilities: Adaptive Planning Architecture & Modeling

● Model Design & Development: Architect, build, and maintain complex, scalable Workday Adaptive Planning models (including Expense, Personnel, Revenue, and Capital models).

● Sheet & Element Creation: Design and configure standard sheets by co-ordinating with IT.

● System Optimization: Continuously evaluate existing models for performance, data integrity, and scalability, implementing best practices to streamline the forecasting process.

● Integration Management: Collaborate with IT/Data teams to manage data integrations(via Adaptive Integration, Loader, or APIs) from ERP, CRM, and HRIS systems (e.g., NetSuite, Salesforce, Workday).FP&A Support & Business Partnership.

● Financial Scenarios & What-If Analysis: Partner with the FP&A team to build driver based forecasts, long-range plans, and dynamic "what-if" scenarios.

● Reporting & Dashboards: Design and maintain executive-ready reports, HTML templates, and interactive dashboards within Adaptive Insights and Office Connect.

● Process Improvement: Translate FP&A business requirements into functional technical specifications, automating manual Excel spreadsheets into efficient Adaptive processes.

● Ad-Hoc Analysis: Provide analytical support for variance analysis (Actuals vs.Budget/Forecast) and help uncover key business drivers.

Required Skills & Qualifications Experience:

● 5 to 10 years of professional experience, with a dedicated focus on Workday Adaptive Planning (Adaptive Insights) implementation and modeling.

● Strong foundational background in Corporate Finance, FP&A, or Financial Accounting.

Technical Skills:

● Adaptive Modeling: Proven hands-on experience explaining things to IT to build cube models, complex matrix formulas and managing versions/instances.

● Reporting Tools: Proficiency in Office Connect (Excel, PowerPoint) and Adaptive Discovery Dashboards.

● Data & Excel: Advanced Excel skills (nested formulas, data modeling) and a strong understanding of relational databases or data warehousing concepts.

Functional & Soft Skills:

● Financial Literacy: Solid understanding of financial statements (P&L, Balance Sheet,Cash Flow), budgeting cycles, and forecasting methodologies.

● Communication: Ability to translate complex technical/modeling constraints into plain financial language for business stakeholders.

● Problem Solving: A self-starter attitude with a knack for debugging complex formulas and data discrepancies.

Preferred Qualifications

● MBA in Finance or Equivalent

● Workday Adaptive Planning Certification(s) is a strong plus.

● Experience with SQL, Power BI, or Tableau.

● Background in a fast-paced corporate environment or technology consulting firm.

What We Offer

● Opportunity to own and shape the financial architecture of a growing organization.

● Collaborative environment bridging technology and corporate strategy.

● Competitive compensation and career progression pathways.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.